BRUIN Support

Office Hours:
All hours are Central Time Zone
Monday - Friday: 7:00 a.m. to 6:00 p.m.
Saturday: 8:00 a.m. to 5:00 p.m.
Sunday: Closed

Phone: 1.402.293.2000 or 1.800.756.7920

Email: [email protected]

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Get Ready for Bruin Connect & Office 365 Updates

Bruin Connect will be receiving an upgrade as part of Microsoft’s global update of Multi-factor Authentication requirements. This upgrade will introduce two changes: one for the Bruin Connect login page, and one that may change the way you log in to Bruin Connect.

The first upgrade will take place on Monday, March 3, for the Bruin Connect login page. These changes will include:

• The "Security Image" associated with your Bruin Connect account, currently visible on the login page underneath the Bellevue University logo, will be REMOVED.
• The hidden links displayed under "Need help signing in?" will be auto-expanded, making them visible at all times.

The second upgrade will happen on Wednesday, March 5, as new Multi-factor Authentication (MFA) requirements will be implemented for Microsoft 365. After this upgrade, when signing in or accessing Microsoft 365 through Bruin Connect, whether on or off-campus, you may be prompted to complete a multifactor authentication (MFA) challenge after logging in through BRUIN Connect. These MFA prompts will occur at least once every 30 days.

Upgrade Schedule

Bruin Connect (login page): March 3, 6:00 PM to 8:00 PM CST
Microsoft 365 Requirements (MFA): March 5, 5:30 PM to 9:30 PM CST

Bruin Connect will remain available during these times, but users may experience brief periods of intermittent connectivity!

Ask a Question

Search BRUIN Support for help articles.

Our Best Answer : Blackboard Ally

Ally for Students

What is Ally?

Bellevue University uses Ally accessibility tools within all Blackboard courses so that you can access course materials in a variety of formats. Ally benefits everyone by offering alternative formats to suit the needs of each unique learner.

For example, you could download an MP3 audio file of your weekly reading and listen to it during your commute. If you prefer reading on a mobile device or tablet, you can download an ePub or HTML version of your reading. Additionally, the immersive reader allows you to highlight text line by line, change background and text color, listen to your readings, and do much more directly in your web browser without needing to download a file.

How to Access Ally as a Student in Blackboard

1. Go to the document you wish to download in an accessible format. This can be an assignment, digital reading, textbook, or any other file.
2. Select the alternative formats icon, which looks like a capital letter A.

3. Choose the accessible format you wish to download. You can download the same assignment in multiple formats if needed (i.e., PDF and audio).
4. Select the Download button.
5. Use the file with desired assistive technology or device.
For a video tutorial on accessing alterative formats, view Ally for Students in Blackboard Learn.

Find the Alternative Format Right for You

Use the following linked videos and tutorials to learn more about how to use Ally to engage with the material in your courses and support your learning with alternative formats. Alternative formats allow you to access the information you need the way you need it.

Which alternative formats are available to you?

- Choose an Alternative Format Video (2:20)
- Choose an Alternative Format Text Tutorial
- Video guide to Immersive Reader Video (1:11) - This new alternative format tool does not require a download and incorporates multiple formats in one tool.

Please Note: The Translations functionality is not available at this time.

Additional Ally Resources

- Ally Quick Start for Students
- Student FAQs about Ally
- Accessibility compliance: Blackboard Ally

Content adapted from "Ally for LMS Help for Students " via help.blackboard.com.

Submit a Technical Support Ticket

Email - [email protected] - Please include the following information:

First and Last Name
Student ID
Phone Number
Describe the problem you are having in as much detail as possible, including any links or class information that may be helpful.
Operating System (Windows, Mac)
Browser (Firefox, Chrome, IE, Edge, Safari, etc.)