BRUIN Support

Office Hours:
All hours are Central Time Zone
Monday - Friday: 7:00 a.m. to 6:00 p.m.
Saturday: 8:00 a.m. to 5:00 p.m.
Sunday: Closed

Phone: 1.402.293.2000 or 1.800.756.7920

Email: [email protected]

Submit / View Support Tickets Students Portals Faculty Resources Department

Ask a Question

Search BRUIN Support for help articles.

Our Best Answer : Blackboard Ally

Ally for Students

What is Ally?

Bellevue University uses Ally accessibility tools within all Blackboard courses so that you can access course materials in a variety of formats. Ally benefits everyone by offering alternative formats to suit the needs of each unique learner.

For example, you could download an MP3 audio file of your weekly reading and listen to it during your commute. If you prefer reading on a mobile device or tablet, you can download an ePub or HTML version of your reading. Additionally, the immersive reader allows you to highlight text line by line, change background and text color, listen to your readings, and do much more directly in your web browser without needing to download a file.

How to Access Ally as a Student in Blackboard

1. Go to the document you wish to download in an accessible format. This can be an assignment, digital reading, textbook, or any other file.
2. Select the alternative formats icon, which looks like a capital letter A.

3. Choose the accessible format you wish to download. You can download the same assignment in multiple formats if needed (i.e., PDF and audio).
4. Select the Download button.
5. Use the file with desired assistive technology or device.
For a video tutorial on accessing alterative formats, view Ally for Students in Blackboard Learn.

Find the Alternative Format Right for You

Use the following linked videos and tutorials to learn more about how to use Ally to engage with the material in your courses and support your learning with alternative formats. Alternative formats allow you to access the information you need the way you need it.

Which alternative formats are available to you?

- Choose an Alternative Format Video (2:20)
- Choose an Alternative Format Text Tutorial
- Video guide to Immersive Reader Video (1:11) - This new alternative format tool does not require a download and incorporates multiple formats in one tool.

Please Note: The Translations functionality is not available at this time.

Additional Ally Resources

- Ally Quick Start for Students
- Student FAQs about Ally
- Accessibility compliance: Blackboard Ally

Content adapted from "Ally for LMS Help for Students " via help.blackboard.com.

Submit a Technical Support Ticket

Email - [email protected] - Please include the following information:

First and Last Name
Student ID
Phone Number
Describe the problem you are having in as much detail as possible, including any links or class information that may be helpful.
Operating System (Windows, Mac)
Browser (Firefox, Chrome, IE, Edge, Safari, etc.)