BRUIN Support

Office Hours:
All hours are Central Time Zone
Monday - Friday: 7:00 a.m. to 6:00 p.m.
Saturday: 8:00 a.m. to 5:00 p.m.
Sunday: Closed

Phone: 1.402.293.2000 or 1.800.756.7920

Email: [email protected]

Get Ready for Bruin Connect & Office 365 Updates

Bruin Connect will be receiving an upgrade as part of Microsoft’s global update of Multi-factor Authentication requirements. This upgrade will introduce two changes: one for the Bruin Connect login page, and one that may change the way you log in to Bruin Connect.

The first upgrade will take place on Monday, March 3, for the Bruin Connect login page. These changes will include:

• The "Security Image" associated with your Bruin Connect account, currently visible on the login page underneath the Bellevue University logo, will be REMOVED.
• The hidden links displayed under "Need help signing in?" will be auto-expanded, making them visible at all times.

The second upgrade will happen on Wednesday, March 5, as new Multi-factor Authentication (MFA) requirements will be implemented for Microsoft 365. After this upgrade, when signing in or accessing Microsoft 365 through Bruin Connect, whether on or off-campus, you may be prompted to complete a multifactor authentication (MFA) challenge after logging in through BRUIN Connect. These MFA prompts will occur at least once every 30 days.

Upgrade Schedule

Bruin Connect (login page): March 3, 6:00 PM to 8:00 PM CST
Microsoft 365 Requirements (MFA): March 5, 5:30 PM to 9:30 PM CST

Bruin Connect will remain available during these times, but users may experience brief periods of intermittent connectivity!

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Grants and Scholarships Only Process

Student Portal Instructions

This training guide describes how a student can indicate that they would like to decline loans, and receive only grants and/or scholarships, from within the Financial Aid Student Portal.

1 - From the FA Student Portal, select the DOCUMENTS option on the Main Menu.

Financial Aid Student Portal screen

2 - In the SELECT A NEW DOCUMENT TO BE ADDED TO MY DOCUMENTS LIST BELOW drop down box, select the “GRANTS ONLY” document.
3 - Click on the NEW button. 

Financial Aid Student Portal Document screen

A banner will appear that says “SUCCESS.”  

4 - Click the SHOW ALL DOCUMENTS button to confirm the document was added. 

Financial Aid Student Portal My Documents list

NOTE: The UNSATISFIED status is normal.
 

End of Procedure.


BRUIN Support Services provides assistance on a wide range of topics to students, faculty, and staff. The team is located inside the OneStop Welcome Center and can help with financial-related issues, transcript-related concerns, and technical support. Additionally, students can use the available meeting rooms to meet with their Enrollment Counselors or Student Coaches.

Submit a Technical Support Ticket

Email - [email protected] - Please include the following information:

  • First and Last Name
  • Student ID
  • Phone Number
  • Describe the problem you are having in as much detail as possible, including any links or class information that may be helpful.
  • Operating System (Windows, Mac)
  • Browser (Firefox, Chrome, IE, Edge, Safari, etc.)