BRUIN Support

Office Hours:
All hours are Central Time Zone
Monday - Friday: 7:00 a.m. to 6:00 p.m.
Saturday: 8:00 a.m. to 5:00 p.m.
Sunday: Closed

Phone: 1.402.293.2000 or 1.800.756.7920

Email: [email protected]

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Our Best Answer : How do I send and receive messages in my Financial Aid Student Portal?

How do I send and receive messages in my Financial Aid Student Portal?

1. From with the Financial Aid Student Portal, click on the MESSAGES option.

NOTE: If a number appears in a red circle, this indicates how many messages are ready for review from the Financial Aid Office. Any messages from the Financial Aid office will be displayed here.

2. Click on the NEW button.

3. In the message composition or text editor box, type the SUBJECT of the message in the Subject field.

4. Type the MESSAGE in the Message field.

NOTE: Students have 1800 characters to use in the body of the message.

5. Click the SEND button.

These messages are automatically directed to the Financial Aid Office. A Financial Aid Specialist will receive a task notification to review and reply accordingly.

To view and read new messages...

When the Financial Aid Office responds to a student message, the Financial Aid Student Portal Message option will have a red circle notifying the student of a new message(s).

Messages will appear date stamped. You can filter the messages by date, and order them in Ascending or Descending order.

1. Click on a MESSAGE to see the details.

2. Click on the RESPONSE MESSAGE to see the details.

3. Click on the REPLY hyperlink to send a response message.

End of Procedure.

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Email - [email protected] - Please include the following information:

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Student ID
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