BRUIN Support

Office Hours:
All hours are Central Time Zone
Monday - Friday: 7:00 a.m. to 6:00 p.m.
Saturday: 8:00 a.m. to 5:00 p.m.
Sunday: Closed

Phone: 1.402.293.2000 or 1.800.756.7920

Email: [email protected]

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Get Ready for Bruin Connect & Office 365 Updates

Bruin Connect will be receiving an upgrade as part of Microsoft’s global update of Multi-factor Authentication requirements. This upgrade will introduce two changes: one for the Bruin Connect login page, and one that may change the way you log in to Bruin Connect.

The first upgrade will take place on Monday, March 3, for the Bruin Connect login page. These changes will include:

• The "Security Image" associated with your Bruin Connect account, currently visible on the login page underneath the Bellevue University logo, will be REMOVED.
• The hidden links displayed under "Need help signing in?" will be auto-expanded, making them visible at all times.

The second upgrade will happen on Wednesday, March 5, as new Multi-factor Authentication (MFA) requirements will be implemented for Microsoft 365. After this upgrade, when signing in or accessing Microsoft 365 through Bruin Connect, whether on or off-campus, you may be prompted to complete a multifactor authentication (MFA) challenge after logging in through BRUIN Connect. These MFA prompts will occur at least once every 30 days.

Upgrade Schedule

Bruin Connect (login page): March 3, 6:00 PM to 8:00 PM CST
Microsoft 365 Requirements (MFA): March 5, 5:30 PM to 9:30 PM CST

Bruin Connect will remain available during these times, but users may experience brief periods of intermittent connectivity!

Ask a Question

Search BRUIN Support for help articles.

Our Best Answer : How do I send and receive messages in my Financial Aid Student Portal?

How do I send and receive messages in my Financial Aid Student Portal?

1. From with the Financial Aid Student Portal, click on the MESSAGES option.

NOTE: If a number appears in a red circle, this indicates how many messages are ready for review from the Financial Aid Office. Any messages from the Financial Aid office will be displayed here.

2. Click on the NEW button.

3. In the message composition or text editor box, type the SUBJECT of the message in the Subject field.

4. Type the MESSAGE in the Message field.

NOTE: Students have 1800 characters to use in the body of the message.

5. Click the SEND button.

These messages are automatically directed to the Financial Aid Office. A Financial Aid Specialist will receive a task notification to review and reply accordingly.

To view and read new messages...

When the Financial Aid Office responds to a student message, the Financial Aid Student Portal Message option will have a red circle notifying the student of a new message(s).

Messages will appear date stamped. You can filter the messages by date, and order them in Ascending or Descending order.

1. Click on a MESSAGE to see the details.

2. Click on the RESPONSE MESSAGE to see the details.

3. Click on the REPLY hyperlink to send a response message.

End of Procedure.

Submit a Technical Support Ticket

Email - [email protected] - Please include the following information:

First and Last Name
Student ID
Phone Number
Describe the problem you are having in as much detail as possible, including any links or class information that may be helpful.
Operating System (Windows, Mac)
Browser (Firefox, Chrome, IE, Edge, Safari, etc.)